Networking up, PCs down in tech spending forecast
By Scott Moritz
Some tech shops continue to sink while others swim ahead against the slow-spending current.
Networking and security gearmakers are running strong as businesses build and safeguard their expanding networks, but PC and server sales look to be on the losing end of the ongoing corporate budget squeeze, according to a second-half 2008 spending forecast report by RBC.
Outfits such as Cisco (CSCO) and Juniper (JNPR) stand to benefit from whatever modest gains come along in IT spending. And PC shops such as Hewlett-Packard (HPQ) and Dell (DELL) as well as software giant Microsoft (MSFT) will feel more of the pinch as tight-fisted procurement officers continue to lay off the new computers for awhile more.
RBC analysts surveyed “2,049 leading-edge corporate IT buyers” about their spending plans for the remainder of the year. The results showed that spending will likely remain soft and tied to the overall economy. The good news is that there seems to be no significant decrease in spending ahead, says RBC.
“We should continue to expect difficulty in getting deals signed as companies still appear hesitant to spend on IT products and services: 56% of respondents claim their company has a red/yellow light when it comes to spending on IT, the highest level in over four years.” RBC says in its report Wednesday.
Some bright spots amid the gloom include Research in Motion (RIMM), which RBC expects to gain another 5 percentage points and walk away with 82% of the mobile e-mail business market this year.
And Apple (AAPL) continues to have a hot hand among the corporate crowd, says RBC. Unlike the slide in PC sales, Macs are taking more share in the office. RBC expects Apple to build 3.5 percentage points of overall computer market share in 2008, up from the 2.9-percentage-point gain last year. RBC says Apple will close in on 10% marketshare in business computers this year, up from 7.2% in 2007.
At long last, an XM-Sirius union?
By Scott Moritz
Don’t hold your breath, but a federal regulator says a final decision may be reached June 30 at the latest on the merger of XM (XMSR) and Sirius (SIRI). While most analysts expect the Federal Communications Commission to sign off on the deal, the question now is what conditions the agency will impose.
“The commission could act by the end of the second quarter.” said Federal Communications Commission chairman Kevin Martin, speaking to reporters at a conference Friday, according to Bloomberg.
The tie-up between the only two satellite radio shops, announced in early 2007, passed an antitrust review by the Justice Department in March and analysts say its only a matter of time before the FCC has agreed on what concessions will be required to approve the deal. The FCC is trying assuage critics who say the satellite radio monopoly squanders the competitive opportunities that were established by having two companies hold dual licenses for radio waves.
Analysts say forcing XM and Sirius to share the airwaves with competitors or outside programmers would address the problem, but it isn’t clear what form that approach would take. In March, Martin said his staff was drafting different proposals, presumably in an attempt to find a compromise that can pass muster with the commission, which is made up of two Democrats and three Republicans.
In recent weeks, lobby groups and lawmakers have urged the FCC to force the combined company to, among other things, return or lease access to some of its radio spectrum and allow satellite radio makers to add features, which could include video and MP3 compatability, into new devices. These moves are intended to stimulate competing services from other broadcasters and new choices for consumers. Another possibility: Reserving channels for public or independent programmers.
Meanwhile, satellite radio subscriber growth has slowed dramatically with the cooling economy and sluggish car sales. The delayed merger decision has started to draw attention to the heavy costs and steep losses that continue to accumulate at both companies. XM is getting static for its first-quarter adjusted net loss of $30.7 million, up from a loss of $27 million in the year-ago period. The company also faces a $400 million loan payment due next year.
And on Wednesday, XM said it tapped $62.5 million of a $250 million credit facility to help fund an escrow commitment with Major League Baseball. In the wake of the move, the company said in a filing that it has asked its creditors to lower the amount of cash required to avoid a default, from $75 million to $50 million, for the next 90 days.
A delayed merger approval with onerous conditions might not have been the big payoff the companies were expecting when they proposed the deal a year-and-a-half ago.
AT&T shows thinking on new iPhone subsidy
By Scott Moritz
AT&T (T) laid out the case for a subsidy that would lower the price for consumers to buy the next iteration of Apple’s (AAPL) iPhone.
Speaking to Reuters at a tech conference in New York Thursday, AT&T CFO Rick Lindner acknowledged that the phone has not yet been unveiled and neither has the pricing. But speaking more generally, Lindner said subsidies or promotional discounts on phone prices are a common element even in smartphone sales like Research in Motion’s (RIMM) BlackBerry phones.
The buzz is growing ahead of Apple’s debut of the sleeker 3G iPhone, expected during the company’s worldwide developers conference starting June 9. The iPhone is expected to go on sale on the anniversary of the original iPhone introduction on the last weekend of June. As Fortune first reported, AT&T - the exclusive U.S. iPhone carrier - has plans to sell the new iPhone for about $200 by subsidizing about $200 of the customers’ cost of the phone.
AT&T came a step closer to confirming the move as Lindner discussed the thinking that goes into subsidizing phone purchases to stimulate sales. He cited as an example the BlackBerry Curve that AT&T sells for the “promotional rate of $99,” according to Reuters.
“It comes down to economics, how many units you think you can sell at different price points,” Lindner told Reuters. “That’s how pricing is determined on just about any device.”
As analysts have pointed out, iPhone users tend to spend more than $90 a month on data and voice plans, meaning AT&T can recoup a $200 subsidy in a matter of months. And $200 phones are seen as within reach of a much wider consumer market than the normal $400 price of the original iPhone.
In other words, AT&T’s subsidy could be the juice to make the iPhone a blockbuster seller this year.
ATT 3G update as iPhone looms
By Scott Moritz
AT&T’s (T) 3G network is almost done. Like 73% complete as of today. Nearly totally covered, well except for the 27% that will be finished later this year that is.
Just weeks away from the hotly anticipated launch of Apple’s (AAPL) 3G iPhone, AT&T - the exclusive telco sales partner to Apple in the U.S. - says next month “six remaining markets” will get a 3G network upgrade. The company goes on to say that it has 3G in 275 markets and “by year-end, the AT&T 3G network will be available in nearly 350 markets.”
Don’t be confused, be reassured. If you buy a hot new 3G phone from AT&T, it will certainly zip along at top network speeds as long as you aren’t trying to use it in those markets where it isn’t yet available.
Apple is expected to introduce the sleeker, faster iPhone early next month and start selling the phone by the end of June. AT&T is under the gun to get the entire network up to speed so its coveted iPhone users don’t flood the customer service department with complaints about inadequate 3G connections and broken promises.
Runoff from RIM’s BlackBerry Jam
By Scott Moritz, writer
Research in Motion (RIMM) dazzled analysts at its Florida investors gathering with discussion of its business plans and a hands-on demonstration of its newest BlackBerry, once called Meteor and now known as Bold.
Analysts and investors came away from the event Monday reassured about the long-range growth prospects for RIM’s brand of e-mailing smartphones. And why not? BlackBerry’s secure, simple and sleek devices have won a favored spot on the belts of millions of hard-charging professionals.
But it is the short-term cost of the growth that gave a few analysts some reason to trim expectations in the wake of the meeting. RIM is expected to spend more on research and development as well as marketing this year as it defends itself against challengers in the smartphone sector.
“Our takeaway from the capital markets day is that RIM is clearly in ‘investment mode’ as management correctly sees a tremendous opportunity to take share from traditional handset vendors,” Morgan Keegan analyst Tavis McCourt wrote in a research note Tuesday.
“This may limit margin expansion near term, but substantial revenue and earnings growth should continue as RIM expands its product line and its marketing initiatives,” McCourt continued.
And though the company didn’t offer a date when Bold would start selling in with AT&T, the presentation materials provided by RIM put meaningful sales in “late summer/fall,” according to Pacific Crest analyst James Faucette.
This is later than the June debut originally expected and it gives Apple’s (AAPL) new 3G iPhone a two-month head start. The iPhone is expected out on June 27, near the anniversary of the original phone’s coming out party.
And as Apple tries to edge iPhone into RIM’s business-users domain, BlackBerry’s room for growth is in the lower-spending consumer crowd, with its Pearl and Curve. To analysts, this means more subscribers but smaller phone bills and therefore less revenue per user, a key measure of smartphone strength.
“The company pointed to faster [average revenue per user] erosion than we have modeled and indicated the possibility that margins may not be quite as strong as we have modeled,” writes Pacific Crest’s Faucette.
The tempered expectations offer a bit of a reality check as RIM enters a challenging second half of the year.
Sprint’s best customers are hanging up
By Michal Lev-Ram
Churn, or the rate at which customers defect to rival carriers, is one of the most important metrics for measuring the success of a wireless carrier.
Unfortunately for Sprint (S), it has one of the industry’s worst churn rates. On Monday it revealed that 1.09 million of its subscribers decided to take their business elsewhere in the first quarter as the company reported a net loss of $505 million, or 18 cents a share, compared to a loss of $211 million, or 7 cents a share, a year earlier. Revenue dropped 8% from a year ago to $9.33 billion. Excluding a number of one-time charges, such as job-cut costs and merger-related expenses, Sprint’s adjusted profit slid to 4 cents a share from 19 cents a year ago.
Meanwhile, rivals Verizon (VZ), AT&T (T) and T-Mobile (DK) saw their churn rates for postpaid accounts fall during the same period, and their customer base grow. Verizon added 1.5 million wireless subscribers, and 1.3 million new customers signed up with AT&T. Even T-Mobile, the smallest of the top four U.S. carriers, added nearly a million customers the last quarter, tipping its total subscriber base to slightly over 30 million for the first time.
Many of Sprint’s recently-departed subscribers also happen to be some of its best customers. That means that a large percentage of defecting Sprint users are the type of people likely to pay for higher-priced data plans, pay extra fees for text messaging and downloading ringtones or buy more expensive phones. That is a big part of the reason Sprint’s average revenue per customer declined by about $2 compared to the first quarter of 2007.
“We continue to place the highest priority on reducing churn by improving the customer experience,” CEO Dan Hesse said in a statement Monday.
He told analysts on a conference call Monday that he is investing to acquire new customers as well as to keep existing ones from fleeing.
Improving customer service and simplifying rate plans are two ways Sprint is trying to keep retain subscribers. Later this summer, the company will also launch an iPhone competitor it hopes will provide an incentive for customers to stay - current customers, as opposed to new subscribers, will have first dibs on a Samsung touchscreen called the Instinct.
But it will likely be some time before those changes turn around Sprint’s churn rate. Hesse, however, is optimistic. On Monday he told analysts that in March, “We began to see improving trends in churn.”
The BlackBerry is in for a bruising
By Scott Moritz
Research in Motion (RIMM) takes the stage this week to preach to a gathering of its faithful in Florida during the Canadian company’s annual Wireless Enterprise Symposium. But just as the BlackBerry maker seems to be reaching the height of success, its flock may well start to stray.
Not only will followers be tempted by new devices like Apple’s (AAPL) forthcoming business-friendly iPhone, other sect members will face excommunication as cost-cutting initiatives sweep through the office ranks.
For now, however, it’s party time for RIM. A few highlights ahead for the week in Orlando include a performance by John Mayer, and even hotter, the unveiling of the company’s first 3G phone, the BlackBerry Bold.
These have been very good times for RIM. European sales have taken off as has the stock, up 81% over the past year, and hovering close to a one year high.
It’s been a good run, but now come a new set of threats.
Due to delays first reported by Fortune, the dazzling BlackBerry Bold will not be available in the United States until as late as August. This means Apple will beat RIM to the market in June with its 3G iPhone.
The hotly anticipated, speedier successor to the original iPhone will also have a deep price cut thanks to a planned subsidy by AT&T (T). The new iPhone is also designed for the sweetspot in smart phones - BlackBerry’s business e-mail niche. Apple says it will license software to allow the iPhone to work with Microsoft’s (MSFT) Exchange platform for office e-mail as well as calendar and contact syncing.
And according to Cisco (CSCO), the iPhone business plan seems to be marching along. On an earnings call with analysts last week, Cisco chief John Chambers said the new iPhone has some of Cisco’s office network security system loaded on. “The upcoming software version 2 for the iPhone incorporates Cisco’s VPN technology,” Chambers said.
Having the networking giant involved with Apple’s business play certainly can’t be comforting to RIM.
Another potentially unsettling development is Nokia’s (NOK) upcoming plan to offer a series of BlackBerry lookalikes through AT&T. The new phones, starting with the E71, will also work with Microsoft Exchange and use a Nokia managed e-mail server, a delivery and security system akin to the BlackBerry approach, says one source familiar with the plan.
BlackBerry fans have seen threats like this before. Good Technology had a popular business e-mail system favored by Palm (PALM) Treo users. Motorola (MOT) acquired Good in 2006, and so far has failed to make much added headway against RIM. If anything, RIM’s one-trick killer-app ability to deliver instant, secure e-mail has been extended beyond professionals to consumers attracted by the sleeker phone designs, GPS navigation, music players and cameras.
On Monday, RIM announced a plan to start a $150 million venture capital fund to spur development of applications on the BlackBerry platform. The move - made along with RBC and Thomson Reuters - is similar to the $100 million venture effort that Kleiner Perkins Caufield & Byers announced in March to develop software for Apple’s iPhone.
A good part of RIM’s success is reflected in the stock’s rise, which has so far defied the slowing economy and sluggish corporate information technology spending. But the new product delay coupled with arrival of Apple and Nokia’s BlackBerry killers, may challenge RIM’s perennial winner status.
To be sure, a lot can be made of BlackBerry’s huge sales opportunities overseas where RIM has a very good chance of repeating the business e-mail success it had in the United States. And some RIM analysts see some big promise in the a crop of new BlackBerries coming out in the coming months.
TD Newcrest analyst Chris Umiastowski points to two phones in the works that should help restart the BlackBerry sales cycle. One is a flip or clamshell styled phone code-named KickStart that will launch with T-Mobile this fall, Umiastowski wrote in a report. And the long awaited touchscreen answer to the iPhone, which is apparently dubbed Storm, is due out in late fall, he notes.
But there is a different sort of storm on the horizon, in the form of spending pressure. It used to be common practice amoung businesses to hand out BlackBerries to an entire staff of go-getters. But the devices are not cheap, about $200 and up, and the monthly service contracts, and revenue sharing payment to RIM are large numbers on the business expense list. Some companies looking to attack costs have targeted the BlackBerry line item.
Here’s one example: Honeywell (HON) has recently taken its belt tightening efforts in a notch and told employees in some units to prepare to turn in their BlackBerries.
Honeywell, an aerospace and electronics giant, isn’t exactly under the gun in terms of immediate economic pressure - the company increased it profits by 22% last quarter on 10% sales growth. The point being, if the strong players are looking for places to cut the fat, one can imagine how the budget police in industries like banking, airlines, autos might be viewing BlackBerries these days.
Wall Street looks for a signal from Sprint
By Michal Lev-Ram
When Sprint Nextel CEO Dan Hesse joined the wireless company last December, he inherited a backlog of problems. Among them: The logistical nightmare of managing two different networks formed by Sprint’s merger with Nextel, a high rate of subscriber defections and a bad (okay, horrible) reputation for customer service.
At his first conference call with analysts in February after Sprint (S) announced disappointing fourth-quarter earnings, Hesse himself admitted that “the issues we face are more difficult than what I had expected to find.”
But that didn’t stop the former AT&T (T) executive from quickly implementing some much-needed changes. Within five months, Hesse has cut costs by closing 8 percent of Sprint’s retail stores and laying off nearly 7% of the staff. He also made senior management changes, launched a new unlimited voice and data plan, and just this week inked a joint WiMax venture with Clearwire (CLWR) and a slew of high-profile investors.
Now, as Sprint prepares to release its first-quarter earnings results Monday, investors are looking to Hesse to see what he’ll do next to turn the wireless carrier around.
“So far the read on him is cautiously optimistic,” says RBC Capital Markets analyst Jonathan Atkin. “He’s taken prudent steps to evaluate what the issues are, and made progress on his checklist - including the critical item of how to move forward with WiMax.”
Sprint’s investment in WiMax - a next-generation network that promises faster speeds well-suited for data services like web browsing and music downloads - has been a main point of contention among investors. Under former chief executive Gary Forsee, the company poured about $5 billion into the technology, only to find its cutting-edge service bogged down by delays and an inability to seal a WiMax partnership with broadband Internet provider Clearwire.
But last Wednesday the two companies announced they had finally come to an agreement and would combine their wireless broadband operations to create a $14.55 billion venture. Intel (INTC), Google (GOOG) and a handful of other companies have agreed to invest $3.2 billion in the new company.
In an interview with Fortune earlier this week, Hesse said the upcoming WiMax service will give Sprint a “differentiating advantage.”
“This allows us to be the only company to offer 4G [fourth-generation network] services,” said Hesse. “WiMax as a technology is available now and it works now.”
Of course, it’s still not clear exactly when the new service will be available to Sprint customers, though the Clearwire joint venture is expected to close by year-end. Sprint rivals AT&T and Verizon (VZ) have said they are committing to a competing fourth-generation network technology called Long Term Evolution, or LTE, which is expected to become available around 2010.
With its increasingly narrower time-to-market advantage, WiMax is still far from a guaranteed success. And in the meantime, Hesse has his hands full trying to put out other fires.
Come Monday, investors will be looking for news regarding Sprint’s core business, selling voice and data services on its CDMA network, which has been bleeding customers. Subscribers have also been defecting from the iDEN network the company inherited when it merged with push-to-talk service provider Nextel in 2005.
“We are still looking for evidence that Sprint is generating positive momentum around its postpaid marketing to return back to positive postpaid subscriber growth over time,” Citigroup analyst Michael Rollins wrote in a recent report.
In an effort to retain and attract customers, Hesse has already embarked on a new brand campaign that aims to position Sprint as the “superior network.” But Rollins says that the company hasn’t “gone far enough to differentiate its message on network quality perception or price.”
Hesse has also said that improving Sprint’s customer service is one of his top priorities.
“Not only are we not attracting enough new customers, but our existing customers are leaving us at too big a rate,” Hesse had told Fortune in an interview last February, after Sprint posted a fourth-quarter loss of $29.5 billion and a continued decline in subscriber numbers.
There’s no question Hesse has his work cut out for him. But if his first five months in at the company’s helm are an indication of what’s to come, you can count on seeing more changes at the number three mobile operator - for better or worse.
Sprint and Clearwire cleared for WiMax launch
By Scott Moritz
WiMax is facing a now-or-never moment as Sprint (S) and Clearwire (CLWR) try to finalize terms of a multi-player joint venture.
Nearly five months into his job as Sprint chief, Dan Hesse has a chance to set Sprint free from an expensive network buildout commitment, and simultaneously spark the WiMax revolution. Sprint and Clearwire are set to announce the formation of a WiMax joint venture involving Comcast (CMCSA), Time Warner Cable (TWC) and funding from Intel (INTC) and Google (GOOG). The announcement could come as early as 6 a.m. Wednesday, according to one source familiar with the plan. Sprint and Clearwire shares surged 7% Tuesday afternoon on raised expectations of an announcement.
It is also possible that the deal could come later, or never, if the parties can’t ultimately agree on who controls the network. Google, for example, has been a uneasy participant, say people familiar with the company. The other players would like to attach Google’s winning name to this ambitious project, but apparently the Net giant has waffled in recent weeks, backing out at one point, then opting back in.
Those watching the unsteady progress of WiMax can’t be brimming with confidence after watching other tech deals disolve. As Microsoft’s three-month failure to woo Yahoo proved, lots of big egos, some forceful approaches and a weakening economy don’t add up to easy negotiations.
Once heralded as the next big thing in mobile broadband, WiMax was to be the successor to WiFi, an untethered Net connection that would usher in a new generation of mobile devices and portable applications.
There have been a couple bumps along the road to WiMax success however. The development of a national network operating on a unified standard has largely been in the hands of two disappointing tech shops: Sprint and Clearwire. The second setback is that the two largest wireless players, AT&T (T) and Verizon (VZ), are pursuing a different technology, called long term evolution or LTE.
The WiMax move would also help move Sprint further down the split-up path. Hesse, with the urgings of some of Sprint’s bigger investors like Ralph Whitworth of Relational Investors, has been mulling a breakup of the No.3 wireless shop. Among the options is the sale of Nextel’s iDEN network, reported to have caught the interest of former Nextel co-founder Morgan O’Brien who runs a public safety networking venture called Cyren Call.
Another step would be the sale of Sprint’s long-distance business, the Global Markets Group. While some analysts say separating the company’s seemingly core network would be nearly impossible, others argue that Sprint is not in a position to turn down any offers at this point.
But the first piece of the splinter strategy for Sprint is WiMax. Hesse inherited the WiMax business, known as Xohm when he took over the CEO job left by Gary Forsee. Forsee staked the company’s future on the promising mobile wireless broadband technology. But the $5 billion cost to build a WiMax network was too much for Sprint, already beset by massive customer defections stemming from its failed merger with Nextel.
The pairing of Sprint’s spectrum and WiMax technology with Clearwire was proposed last year. Sprint needed to get the costs off its books and Clearwire needed a big partner to help make WiMax happen and lend some financial support.
Intel Capital holds about a 25% stake in Clearwire. Clearwire founder Craig McCaw is the largest single shareholder, with a majority of the outstanding shares.
Comcast and Time Warner Cable have identified wireless broadband as a huge opportunity to deliver services like video and calling to a new generation of mobile devices. Last week Comcast raised $2 billion in a bond sale that analysts say signals the Philly cable giant’s readiness to jump into the WiMax venture.
Intel and Google have high hopes that a new national network would open up a mass market for their products and services.
Without this bold joint venture alliance, WiMax faces a bleak future, as other fourth-generation technologies gain ground. The deal could save WiMax from being another promising yet soon forgotten new next thing.
Sprint shares rise on takeover rumors
By Michal Lev-Ram
Just as one high-profile buyout bid is wrapping up, another may be beginning.
Deutsche Telekom AG (DT), the parent company of T-Mobile, is considering a bid to acquire Sprint Nextel (S), according to news reports Monday.
Shares of Sprint were up nearly 6% on the news, while Deutsche Telekom was down about 1.4%.
While Germany-based Deutsche Telekom has nearly 120 million customers worldwide, T-Mobile is the smallest of the top four mobile operators in the United States, with just 28.7 million subscribers. A combination with Sprint (which has about 54 million customers) would make T-Mobile the largest U.S. wireless carrier, ahead of rivals Verizon Wireless (VZ) and AT&T (T).
Last year, Deutsche Telekom said it would look at international acquisitions as part of a new growth strategy its CEO called “Focus, fix and grow.”
“We want to use our expertise to be able to grow in mobile communications, including the possibility of acquisitions, based on our strict business criteria,” Rene Obermann, the company’s chief executive, said in March 2007.
But while Sprint’s flagging share price, coupled with the benefits of its subscriber base and spectrum holdings, may make it an attractive target, some analysts say a buyout is unlikely to happen anytime soon.
Sprint has been struggling with customer service issues and managing the two networks it currently runs, and has also run into problems with the delayed launch of yet another next-generation network called WiMAX, now expected to roll out later this summer. All three of Sprint’s network technologies are different from T-Mobile’s GSM infrastructure, which means they’re compatible with different phones. Running all four could be a logistical nightmare for Deutsche Telekom.
Citigroup analyst Michael Rollins predicts that there’s a 25% chance of a Sprint acquisition — not just by Deutsche Telekom — in the next year.
“…The problems at Sprint are still deep-rooted and may deter a buyer in the near-term…” Rollins said Monday in a written report, adding that other potential obstacles to a deal going through include issues with regulatory approval and the difficulties of integrating Sprint and T-Mobile’s different networks.
A Deutsche Telekom spokesperson could not be immediately reached for comment. Sprint spokesperson Leigh Horner declined to comment on “speculation.”
Also on Monday, T-Mobile announced the New York City launch of its 3G network. It is the last of the top four carriers to roll out the technology, which provides customers with a higher-speed network well-suited for data services.
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