Comments on: Dell looks to sell factories worldwide

By: Scott, Atlanta, Ga

Scott, Atlanta, Ga — Mon, 13 Oct 2008 18:05:03 +0000

I just purchsed 3 E6400s for my small business from Dell and couldn’t be happier. Great machines. I own 7 Dell computers at home. I’ve never EVER had to call Dell for support, but if I did I would just have to deal with India like everyone else. Funny, you all talk about HPs. . . their support is in India also.

Someone wrote “Dell is circling the drain” … BAHAHAHAHAHA Dell is FAR FROM circling the drain. You have NO IDEA what you are talking about.

I also love the “Greedy Corporation” comments. Funny, when a company cuts costs so that they don’t have to fire EVEN MORE employees, that comopany is “greedy.” Amazing…..

By: Mac, Nashville

Mac, Nashville — Tue, 09 Sep 2008 21:48:04 +0000

I guess you can be green when you have outsourced all manufacturing, Have basically no Dell badges.The small support Dell had under it is gone. To all current employee…Jump Ship! Big Blue is sinking

By: Anonymous

Anonymous — Tue, 09 Sep 2008 05:09:52 +0000

Dell does not care about its employees or field contractors that they have worked so hard every day and night to make Dell the corporate giant that it appears to be……….Until Dell realizes that excellent field support matters in customer service there days will be numbered in the pc business ………

By: Anonymous

Anonymous — Tue, 09 Sep 2008 04:32:45 +0000

Wait so what you’re saying is Dell is not actually an Indian company?

By: Anonymous

Anonymous — Mon, 08 Sep 2008 22:18:58 +0000

Dell is just a typical, greedy corporation selling out their employess and communities. Time to buy a HP.

By: Paul, Clovis California

Paul, Clovis California — Mon, 08 Sep 2008 20:01:46 +0000

Until Dell addresses its overwhelming customer service issues this newest fix will do nothing to help overall profits. The majority of Dell’s customers have revolted and moved on. Dell will have to make a 180 turn in its customer service policies to return to its position in the industry as the leader.

By: Monica Kooger,Southport,NC

Monica Kooger,Southport,NC — Mon, 08 Sep 2008 18:45:11 +0000

If Dell hadn’t blown it with outsourcing customer service the loyal followers would have stayed instead of strayed to other brands with better support. Did Dell gain anything but lose customers in its quest to save money? I think not. We had only Dells, still have one, and are replacing them with other brands. Will not go through that hassle again!!!

By: Mark,Orlando,Fl

Mark,Orlando,Fl — Sat, 06 Sep 2008 21:15:24 +0000

Dell is circleing the bowl–its only a matter of time now.they have dumped on too many people.Long time customers such as myself are leaving in droves.C-ya Dell,wouldnt want to be ya.LOL

By: rick, sunnyvale, ca

rick, sunnyvale, ca — Fri, 05 Sep 2008 15:33:26 +0000

Sounds like Dell is going “fabless” as it were. One other plus I suppose is it will make it easier for Dell to paint themselves green since all that messy, power-hungry, manufacturing will be on someone else’s books

By: Kirk, San Antonio Texas

Kirk, San Antonio Texas — Fri, 05 Sep 2008 15:08:16 +0000

Saddness. I think their appeal was in their online ordered, in-house custom built computers. I hope this report is unfounded, I don’t think I could be bothered to buy another comes as is PC from an outlet, whatever cost savings they have planned aside.

By: Jon Iscream, Humble Texas

Jon Iscream, Humble Texas — Fri, 05 Sep 2008 14:08:31 +0000

Dell was an America success. Now it is a worldwide failure. You can’t outsource customer support to places where if they speak english, some words have no meaning. Ask an Indian what the word credit means. You might even get some Engineer with a British accent. Culturally he still eats with his bare hands and lives in a commune.

By: Anonymous

Anonymous — Fri, 05 Sep 2008 13:41:34 +0000

Great outsource and loose more jobs.
Amazing why don’t we just outsource ALL jobs and become a 3rd world country.

Unemployment is at an all time high and corporate america wants everyone to work @ minimum wage.