New iPhone: Cool corporate tool
By Scott Moritz
With Apple chief Steve Jobs set to lift the curtain on the next-generation iPhone Monday, the new fun-loving iPhone wants to be all business for any hard-charging gadget shoppers looking for a BlackBerry alternative.
The problem Apple faces is that BlackBerry maker Research in Motion (RIMM) is a tough player to dislodge.
But Apple (AAPL) is game. The company’s version 2.0 iPhone software will feature a suite of business applications aimed directly at the BlackBerry. For starters, the new iPhone will support Microsoft Exchange allowing office e-mail and syncing with contact lists and calendars. And it promises security – the iPhone has Cisco’s VPN technology among others and it has the important remote wipe function that allows IT managers to erase all the company info on any device.
The corporate e-mail market is the top shelf of the smartphone industry and it’s also one of the hardest to crack. It took RIM’s nearly a decade to work its way inside the networks of more than 40,000 big companies. RIM’s network and enterprise servers deliver e-mail to BlackBerries often faster than the same message hits the desktop inbox.
BlackBerry user loyalty is legendary for reasons often go beyond just the utility of fast mobile e-mail. And just as RIM won the hearts of subscribers it also won the minds of office network managers by handing them security controls and simple activation processes that lightened their administrative load.
So how does the iPhone get behind the so-called firewall?
“The IT team certainly isn’t going to be the ones asking for it,” says Mark Seery former IT manager turned Ovum analyst. “These are high end devices naturally purchased by high-end users, obviously it will be the users that bring the tech in to enterprises,” says Seery.
Among the most hotly anticipated features on the new iPhone says Lehman analyst Ben Reitzes in a research note Thursday, is not just corporate e-mail, but what Apple can do with it.
No.7 on Reitzes list of anticipated features coming woolith the new iPhone: “True push e-mail for business, embracing Microsoft Exchange but perhaps incorporating even more messaging capabilities,” says Reitzes referring to the speculation that Apple may be working on video messaging, giving users the ability to send short clips to each other. Think YouTube, delivered.
Hard to say what immediate business value that would add, but if the boss decides she likes it, the IT staff might have to make it happen.
With all eyes in the mobile world on Apple this week I thought the time was right to talk about what we believe is the best way to conduct a mobile web search on a device like the iPhone…a device with a rich, full screen, touchscreen only. Namely: Voice search. You say it, our speech recognition (running on a server) produces text, the text automatically dumps into the search engine that’s the subscriber’s choice (Google, AOL, MSN, etc.), the search engine returns results. Or via voice, search for any content from your local iTunes playlists.
Using the Apple developer kit, we’ve been hard at work developing impressive technology that make the iPhones capabilities even more powerful. Voice search. Song search and selection. At the touch of a button and simply by saying the word. Over the next few days – as the excitement mounts for the WWDC – we’ll be sharing more and more details here on our blog. For now though, I think all of us should sit back, relax and enjoy the show.
Of course, we believe the most powerful use of speech would be running on the iPhone itself (vs a remote server) and made available to the developer community via iPhone’s SDK APIs.
What about Notifylink? DOES go behind the firewall (secure as RIM with encryption and all …) and will soon have the IPhone client ready (that is what they pretend at least) and supports ALL Collaboration services (Exchange, Groupwise and all others …). Seems that they even have some pretty large customers (Like Air Canada, Sun and Oracle) who soon will be in the reach of an IPhone as FULL supported corporate tool …
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Steve Jobs, where is the Copy+Paste feature in iPhone?
Does that mean I must manually type out all the info my boss sent me in an email??
Pocket PC phones and Blackberry has had Copy+Paste for years.
Good luck getting secretaries to copy data from email into contact info.