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May 19, 2008, 9:10 am

Dell deepens executive bench

By Scott Moritz

Dell (DELL) named former GE Plastics chief Brian Gladden as its new CFO replacing Don Carty.

The move makes Gladden the No.2 executive under CEO and founder Michael Dell and a likely successor to the top job should Dell vacate the position again.

“We look forward to welcoming Brian as an operationally focused CFO whose skills in running multi-billion-dollar enterprises and substantial experience with an industry leader make him an ideal fit for the global economies in which we operate,” Dell said in a press release Monday.

For the past year Gladden ran Saudi Basic Industries Corporation, formerly GE’s plastics unit. The company had $6.6 billion in sales and 11,000 employees with operations in 60 countries.

Carty, who was Dell’s finance chief since January 2007, will stay on as a member of the board.

i ordered a dell computer in october 2007 i called a lot of times but i finally got the computer on may 24th 2008 5 months it would be a year since i ordered it

Posted By nelle palmer salineville ohio : May 28, 2008 11:53 am

Shortly after becoming a new Dell customer got over charged in wireless printer scam..Very poor customer service….Dell needs to clean up its act!

Posted By Ames Miller,Charlotte,N.C. : May 27, 2008 4:10 pm

Tough luck, I used to work there. I jumped the sinking ship. lol

Posted By Dell Dude, Nashville TN : May 20, 2008 1:36 am

Sadly, Dell and many other U.S. major corporations no longer consider the U.S. a market to focus on anymore. With a weak dollar and a saturated market, it’s just not worth it to them anymore. The market itself has moved Eastward. Your product support will get worse and worse as our well built capitalist society becomes more and more globalized. You and I are no longer the desired or targeted consumers

Posted By DZ, Jacksonville Florida : May 19, 2008 11:44 pm

Apple has the ultimate customer service.

Posted By lkmd, dallas, tx : May 19, 2008 10:14 pm

I had been a rah rah customer of DELL for many years, until recently when a $20 issue severed any and all future ties with the company due to their poor, poor, poor customer service/billing dept. I only hope the new guy can come down from the ivory tower and get in the trenches whether it be here or half way across the world to their call centers and just see and hear what the poor American consumer has to go through to get their products. Good luck Dell and my next tech puchase will come from Frys or Best buy.

Posted By Sandra Richard, Indianapolis, IN : May 19, 2008 11:36 am
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