Comments on: Comcast CEO: Content, content, content http://techland.blogs.fortune.cnn.com/2008/01/08/comcast-ceo-content-content-content/ At the intersection of business and technology Sat, 20 Dec 2008 01:59:37 +0000 http://wordpress.com/ hourly 1 By: Bob Mills Redding, Ca http://techland.blogs.fortune.cnn.com/2008/01/08/comcast-ceo-content-content-content/#comment-1797 Bob Mills Redding, Ca Wed, 16 Apr 2008 19:44:09 +0000 http://techland.blogs.fortune.cnn.com/2008/01/08/comcast-ceo-content-content-content/#comment-1797 It is "PAST TIME" for A LA CARTE programming!! It is “PAST TIME” for A LA CARTE programming!!

]]> By: Arturo,Minneapolis, MN http://techland.blogs.fortune.cnn.com/2008/01/08/comcast-ceo-content-content-content/#comment-895 Arturo,Minneapolis, MN Fri, 11 Jan 2008 14:46:31 +0000 http://techland.blogs.fortune.cnn.com/2008/01/08/comcast-ceo-content-content-content/#comment-895 <b> Tired of paying for a lot of useless channels experiencing bad quality
Tired of paying for a lot of useless channels experiencing bad quality

]]> By: Mike, Houston, Texas http://techland.blogs.fortune.cnn.com/2008/01/08/comcast-ceo-content-content-content/#comment-882 Mike, Houston, Texas Wed, 09 Jan 2008 19:53:00 +0000 http://techland.blogs.fortune.cnn.com/2008/01/08/comcast-ceo-content-content-content/#comment-882 "New levels of excellence" in customer service. Unfortunately, his interpretation of excellence does not comport with what I think most people understand excellence to be. The city cut my cable line a few weeks ago. I called Comcast to send someone out. got some call bank in somewhere up north and could not get anyone to take my call after hours of trying. Had to fix the cable myself. I only use cable for phone and internet. This, my friends, is not excellence. One customer, and several others in the coming months, lost forever. “New levels of excellence” in customer service. Unfortunately, his interpretation of excellence does not comport with what I think most people understand excellence to be. The city cut my cable line a few weeks ago. I called Comcast to send someone out. got some call bank in somewhere up north and could not get anyone to take my call after hours of trying. Had to fix the cable myself. I only use cable for phone and internet.

This, my friends, is not excellence. One customer, and several others in the coming months, lost forever.

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